Open Your Exam Link in ProctorEdge Browser
Your exam link is designed to start the exam only through the approved ProctorEdge Browser during your scheduled launch window.
Why Normal Browsers Cannot Start the Exam
Chrome, Edge, Firefox, Safari, and other normal browsers do not provide the controlled exam environment required for a ProctorEdge attempt. They may show instructions, but they should not deliver exam content.
Expected behavior
If your exam link opens outside ProctorEdge Browser, use the instructions on that page to install or switch to ProctorEdge Browser. The real exam starts only after ProctorEdge validates your attempt.
Correct Launch Steps
Install ProctorEdge Browser
Use the installation link provided in your official exam instructions.
Open ProctorEdge Browser
Launch the installed browser from your desktop, Start menu, or provider instructions.
Use your exam link during the launch window
Open the same time-bound exam link after it becomes active. If it is too early or expired, the page will show the next safe step.
What ProctorEdge Checks
| Check | Purpose |
|---|---|
| Exam link | Confirms the link belongs to a real scheduled attempt. |
| Launch window | Confirms the link is being opened at the approved time. |
| Candidate and provider binding | Confirms the attempt belongs to the expected candidate and training provider. |
| Browser context | Confirms the exam is being started through ProctorEdge Browser. |
| Policy and version | Confirms the browser and exam rules are acceptable for launch. |
Still blocked?
Use the support contact in your exam instructions. Include your name, provider, exam name, scheduled time, and the exact message shown on screen.