Managed Proctoring Services

Managed proctoring services for the full exam lifecycle.

Use ProctorEdge as your operations partner for live sessions, review queues, candidate readiness, implementation, and exam-day support—so your team can focus on assessment quality while we handle secure delivery at scale.

Exam Integrity Tamper-resistant processes
Secure Delivery End-to-end encrypted infrastructure
Evidence-Ready Workflows Audit-grade logs and records
India-based Infrastructure Data residency and reliability
Enterprise-grade compliance
ISO 27001 SOC 2 Type II ISO 27701

Not just software. Exam operations support when it matters.

ProctorEdge supports institutions with proctor allocation, review operations, candidate readiness, implementation planning, and controlled launch support.

Managed Live Proctoring

Real-time monitoring by skilled proctors with session oversight, escalation handling, support notes, and end-of-session reporting.

Review Operations

Trained reviewers for flagged sessions with incident tagging, evidence timelines, review notes, and status handoff to the exam owner.

Candidate Readiness

System checks and practice sessions with browser launch guidance, exam-day guides, and support paths for exam-window issues.

Implementation Support

Exam setup and workflow configuration with policy mapping, launch rules, integration planning, and pilot readiness support.

Proctor Staffing Model

Flexible staffing to match volume with shift design, proctor-to-session ratios, escalation tiers, and quality monitoring.

Evidence & Reporting

Audit-ready documentation with session summaries, incident exports, reviewer notes, retention planning, and audit-support packages.

Our service delivery workflow

1 Plan

Understand requirements, exam stakes, volume, and review policy.

2 Prepare

Configure workflows, train teams, and validate readiness checks.

3 Monitor

Live proctoring, session support, and real-time escalation handling.

4 Review

Analysis of flagged sessions with structured reviewer workflows.

5 Report

Delivery of audit-ready evidence, summaries, and decision records.

6 Improve

Feedback loops and continuous refinement for the next exam window.

Choose the right service model

Platform Only

Run exams on ProctorEdge with your own operations team.

  • Self-manage proctors and reviewers
  • Full platform access and tools
  • Standard support documentation
  • Scalable per-exam pricing
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Blended Model

Share workload between your team and ProctorEdge operations.

  • Flexible staffing for peak windows
  • Cost-effective scale for volume spikes
  • Shared review and escalation tiers
  • Custom service level agreements
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Why institutions choose ProctorEdge Services

Faster exam launches

Structured implementation support reduces time from pilot to production.

Trained operations support

Skilled proctors and reviewers aligned to your exam policy and risk level.

Lower operational burden

Offload staffing, monitoring, and review queues from your internal team.

Better escalation handling

Defined tiers and rapid response paths for exam-window incidents.

Cleaner evidence handoff

Structured exports and audit-ready packages for exam owners and reviewers.

Scalable staffing

Elastic proctor and reviewer capacity matched to your exam calendar.

Operational excellence you can count on

24/7 Exam-window support
< 60s Rapid issue escalation
99.5% Review accuracy
Audit-ready By design

“We needed a partner who could manage complex global certification exams without compromising integrity. ProctorEdge delivered seamless operations and audit-ready evidence from day one.”

Head of Exams Global Certification Body

Trusted by institutions across sectors

Certification Bodies
Universities
Training Providers
Corporate Learning
Regulated Exams

Build your service model

We will map the right service mix around your exam stakes, volume, review policy, and candidate support needs.